Privacy Policy

Introduction

At DeepSleepKit, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or interact with our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

Data Controller

The data controller responsible for processing your personal information is:

DeepSleepKit

Operating as:
Inamdar Badrinath Balasubramanya (OSVČ)

IČO: 17115213

Business Address:
786 Pod Trati, Vcelna 37382
Czech Republic

Email:
hello@deepsleepkit.eu

Website:
www.deepsleepkit.eu

Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

Name
Billing Address
Shipping Address
Email Address
Phone Number (if provided)
Order Details

Technical Information

IP Address
Browser Type
Device Information
Website Usage Data
Cookies and Similar Technologies

How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver purchased products
Provide customer support
Communicate order updates
Process refunds and returns
Improve our website and services
Prevent fraud and unauthorized activity
Comply with legal and regulatory obligations

If you subscribe to our newsletter, we may also use your email address to send marketing communications.

You may unsubscribe at any time.

Legal Basis For Processing

Under the General Data Protection Regulation (GDPR), we process personal data based on one or more of the following legal grounds:

Performance of a contract (order fulfillment)
Compliance with legal obligations
Legitimate business interests
Customer consent (where required)

Payments

Payments are processed securely through trusted third-party payment providers.

DeepSleepKit does not store or have access to your full payment card details.

Shipping Providers

To deliver your order, we may share necessary information such as:

Name
Shipping Address
Email Address
Phone Number (if provided)

with shipping and logistics providers including:

Packeta / Zásilkovna
Trusted courier partners

Information is shared only as necessary to deliver your order.

Cookies

Our website uses cookies and similar technologies to improve user experience and website performance.

Cookies may be used to:

Enable website functionality
Remember customer preferences
Process shopping carts and checkout actions
Measure website traffic and analytics
Improve website performance
Support marketing and advertising efforts

You can manage cookie preferences through your browser settings.

Please note that disabling cookies may affect website functionality.

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send information regarding:

New products
Promotions
Special offers
Sleep and wellness content
Company updates

You may unsubscribe at any time using the unsubscribe link included in our emails.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill customer orders
Provide customer support
Meet accounting and tax obligations
Resolve disputes
Comply with legal requirements

When personal information is no longer required, it is securely deleted or anonymized.

Your GDPR Rights

If you are located within the European Economic Area (EEA), you may have the following rights under GDPR:

Right of Access

You may request a copy of the personal information we hold about you.

Right to Rectification

You may request correction of inaccurate or incomplete information.

Right to Erasure

You may request deletion of your personal data where legally permitted.

Right to Restrict Processing

You may request that we limit the processing of your personal information.

Right to Data Portability

You may request a copy of your data in a structured, commonly used, and machine-readable format.

Right to Object

You may object to certain data processing activities, including direct marketing.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact:

📧 hello@deepsleepkit.eu

Third-Party Services

To operate our website and business, we may use trusted third-party service providers, including:

Shopify
Shopify Payments
PayPal (if enabled)
Google Analytics
Meta (Facebook & Instagram)
Email Marketing Providers
Packeta / Zásilkovna
Courier and Logistics Partners

These providers process information in accordance with their own privacy policies.

International Data Transfers

Some service providers may process data outside the European Economic Area (EEA).

Where applicable, we take reasonable measures to ensure appropriate safeguards are in place to protect personal information in accordance with GDPR requirements.

Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet can be guaranteed to be completely secure.

Complaints

If you believe your personal information has been processed improperly, you have the right to lodge a complaint with your local data protection authority.

For the Czech Republic:

Office for Personal Data Protection (ÚOOÚ)
https://www.uoou.cz

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

The latest version will always be available on this page.

Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact: