Returns and Refund Policy

30-Day Returns

We want you to be completely satisfied with your DeepSleepKit purchase.

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be:

The Sleep Ritual Duo is sold as a bundled set consisting of one Champagne Silk Sleep Mask and one Navy Blue Silk Sleep Mask.

To receive a refund under our 30-day return policy, both masks must be returned together in their original condition and original packaging.

Partial returns of the Sleep Ritual Duo are not eligible for a refund.

In accordance with EU consumer rights, you have the right to withdraw from your purchase within 14 days of receiving your order.

✅ DeepSleepKit will cover the return shipping costs for returns requested within this 14-day period.

As an additional benefit to our customers, DeepSleepKit accepts returns up to 30 days from delivery.

For returns requested between Day 15 and Day 30:

Return shipping costs are the responsibility of the customer.
A fixed return shipping fee of €6.00 will be deducted from the refund amount.

Once your return has been received and inspected, we will notify you of the refund status.

If approved, your refund will be processed to the original payment method used for the purchase.

Please allow several business days for the refund to appear in your account, depending on your payment provider.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at:

hello@deepsleepkit.eu

Please include your order number and photographs of the issue so we can resolve it promptly.

To request a return, contact us at:

📧 hello@deepsleepkit.eu

Please include:

We will provide further return instructions.

If you have any questions regarding returns or refunds, please contact:

📧 hello@deepsleepkit.eu

DeepSleepKit
Sleep Deeper. Wake Refreshed. ✨